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Kärcher Service Home & Garden

Here's how it works: devices from the Home & Garden range, as well as some smaller machines from the Professional range, can be repaired quickly and affordably in our repair centre.

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Specially trained service engineers ensure a high-quality repair. Repair stations for each product group and a full stock of replacement parts on-site also ensure an extremely quick repair. 

Repairs process

In case you have service problem or faulty machine you can easily contact or visit our service center:

Kärcher LLC
Beliashvili Str, 167
0159 Tbilisi
+995 32 238-03-06
+995 32 237-03-19

In case you are have no possibility to visit our service center you can:

  1. Package the faulty machine, including accessories, in a cardboard box.
  2. Enclose a brief description of the fault and a copy of the proof of purchase – this will allow us to check if a warranty or goodwill settlement is possible.
  3. Send packaged machine by available delivery service to our service center:
    Kärcher LLC
    Beliashvili Str, 167
    0159 Tbilisi
  4. Our technician will contact you in a few days and provide you with terms and costs of repair.
  5. If costs and terms is acceptable by you your repaired machine will be back in 1-2 days after repair end depending on your location. 
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The benefits for you

At Kärcher, repairs are carried out for a competitive price.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of wear parts. The functionality and safety of your machine will be checked following the repair.

Quick service guaranteed
Because there is no need for an estimate, this saves time. The repair process takes, on average, 5 working days in our service center (plus transportation time).

Quality guaranteed
Your repair is guaranteed for 6 months.

Service hotline
We are happy to answer any questions you may have, just call us on +995 32 238-03-06.

 

Vorteile

Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of one year from the date of purchase in case of domestic usage, covering material and manufacturing defects.
You must provide proof of purchase as proof of the warranty.

Regardless of where in Georgia you bought your Kärcher machine, you can contact any Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.


You can find more information on the warranty process here.

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Service Centers for Home & Garden

Regardless of where in Caucasus you bought your Kärcher machine, you can contact any Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.

 

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