Cleaning in a digital world – processes, people, technology

From 18 to 20 September 2017, the global building cleaning industry will meet in Berlin for this year's WFBSC Congress. With vivid examples and interesting perspectives, high-profile speakers will offer valuable practical advice for the continued development of professional building cleaning, with the major challenges and trends that lie ahead in the coming years. Participants from all over the world will be able to take advantage of the training and intensive networking opportunities offered at the three-day event. The International Trade Fair for Cleaning Systems, Building Management and Services (CMS) will take place in parallel with the WFBSC Congress. With 377 exhibitors from 22 countries, CMS is one of the leading industry platforms for the cleaning industry.

Key topics of the WFBSC Congress 2017:

• Digital strategies for building service providers
• Relationship management with customers, staff and stakeholders
• Effects of disruptive technologies
• The working environment and labour legislation in the age of digitisation
• Data handling by market partners
• New forms of recruitment; knowledge and education through digitisation
• Digital procurement processes
• Consequences of digitisation for service processes and service performance
• Smart buildings and the implications for the industry

Find out more about the Congress and programme at: www.wfbsc2017.berlin