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Repair service

Here's how it works: Devices from the Home & Garden range, as well as some smaller machines from the Professional range, can be repaired quickly and affordably in our repair centre at low prices

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Specially trained service engineers ensure a high-quality repair. Repair stations for each product group and a full stock of replacement parts on-site also ensure an extremely quick repair. Every machine undergoes a complete function test and safety inspection in accordance with BGV A3 following repair.

Repairs are carried out at fixed prices, including dispatch and packaging.

Repairs process

  1. Package the faulty machine, including accessories, in a cardboard box.

  2. Enclose a brief description of the fault and a copy of the proof of purchase – this will allow us to check for warranty verification

  3. Contact our collection service (Charged at $55 without GST) on +65 6897 1811 for the item to be collected by our delivery personnel or alternatively bring it down to:

    Kärcher Center Singapore
    3 Depot Close
    #01-01
    Singapore 109840

  4. Our logistics partner will collect the machine from you shortly afterwards. Your machine will normally be returned in less than one week. If the repair is calculable, you will of course receive a 3-month warranty on the repair.

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The benefits for you

At Kärcher, repairs are carried out for a fixed price. 

Complete overhaul and safety test
Complete overhaul of the machine and replacement of wear parts with originals from Kärcher. The functionality and safety of your machine will be checked following the repair.

Quick service guaranteed
Because there is no need for an estimate, this saves time. The repair process takes, on average, three working days in our service centre depending on spare parts availability.

Quality guaranteed
Your repair is guaranteed for 3 months.

Service hotline
We are happy to answer any questions you may have, just call us on +65 6897 1811

 

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Repair warranty

Kärcher offers private customers a warranty on Home & Garden products, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.


You can find more information on the warranty process here.

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Service partners for Home & Garden

Currently, we do not have other service partners.

 

Companies who are interested in becoming our service partners, please fill up the form here and we will revert back to you shortly. 

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