Terms and Conditions
Offer valid from 25th April 2016 – 8th June 2016.
All claims must be received on or before 1st July 2016.
Terms & Conditions
1. Promoter: Kärcher (U.K.) Limited (Kärcher UK) a company incorporated and registered in England and Wales with company number 1350233 whose registered office is at Kärcher House, Beaumont Road, Banbury, Oxon, OX16 1TB.
2. Qualification: To qualify for the Full Control accessory pack, you must purchase a brand new qualifying machine from any retailer who sources their machines directly through Kärcher UK (see section 5) and claim online with proof of purchase during the promotional period referred to in paragraph 5.
3. Validation: You must complete all of the required fields to validate your claim, and all claims must be made online (at www.karcher.co.uk) or by post with claim forms being sent to (Karcher HPW Claims, PO Box 504, Market Harborough, Leicestershire, LE94 OAE). Responsibility will not be accepted by Kärcher UK for claims lost, damaged or delayed. Proof of sending is not proof of receipt. Claims will become the property of Kärcher UK.
4. Eligibility: This promotion is open to residents of the UK and the Republic of Ireland only. Kärcher employees and dealer partners and their respective immediate family members are not eligible to participate in the promotion. Incomplete or illegible claims will not be accepted. If there is any reason to believe that a customer has breached these terms and conditions or incorrect, illegible, fraudulent or other invalid or improper information has been provided, Kärcher UK may, in its sole discretion, immediately reject such claim(s).
5. Promotional Period: Purchases must be made between 25/04/2016 – 08/06/16 and claims submitted on or before 01/07/2016. Any claims submitted after 23.59 on 01/07/16 will not be accepted.
6. Machines: This promotion only applies to purchases of new Full Control Kärcher High-Pressure Washers (Pressure Washers) listed below:
- K4 Full Control
- K4 Full Control Home
- K4 Premium Full Control Home
- K5 Full Control Home
- K5 Premium Full Control Home
- K7 Premium Full Control Home
All other machines and all accessories, detergents and spare parts are excluded from this promotion.
7. Warranty: The standard manufacturer’s warranty remains unchanged.
8. Accessory Redemption:
- Accessories will be sent directly to the address given by you in the claim form. You are responsible for ensuring that you enter the correct address- Kärcher UK cannot be held responsible for, and have no liability to reissue, any accessory packs which are delivered to an incorrect address, other than by our own error.
- Please allow up to 30 days from submission of the completed claim form for the accessory pack to reach your address. Claims will only be considered completed once a copy of a valid receipt has been received.
- Accessory packs will only be available while stocks last. If all accessory packs have been redeemed at the time your claim form is accepted, you will receive a £100 voucher to spend on the Kärcher UK website.
- Only one accessory pack may be claimed per household.
- Accessory packs are non transferrable, non-negotiable, non-exchangeable and non-refundable.
9. Existing Offers: NOT to be used in conjunction with any other offers from Kärcher UK.
10. Right to withdraw: Kärcher UK reserves the right to alter, cancel or withdraw this promotion at any time without prior notice.
11. Liability: Kärcher UK shall not be liable for any loss or damage (whether direct or indirect) or consequential damage of any nature in contract, tort (including negligence) or otherwise caused by the acceptance of the terms and conditions or in connection with any of this promotion.
If you have any questions about the redemption process, please contact the customer service team by telephone or email.
Telephone: 0116 426 0022
Opening Hours: 8.45am to 5.15pm Monday to Friday.