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    Kärcher Service Packages: Benefits For Professionals

    Your route to professional safety, availability and cost control.

    A service technician carries a toolkit and walks out of his service van.

    Always. Exact. Proper.

    Your fleet is not only an investment, but a decisive foundation for your business activity. By means of regular, expert inspections and maintenance, you can secure the availability of your fleet and reduce the downtime risk to a minimum. In addition, you can extend the service life of your machines and increase their current value. Kärcher service packages are divided into three packages based on our experience and the wishes of many customers.

    Service Packages logo

    Choose your package

    Kärcher Inspect
    The indispensable service package for every business person: Kärcher Inspect includes all inspections according to manufacturer specifications, as well as the statutory safety inspections of the machine. With it you receive a high level of occupational safety for the operator and reliable proof for professional associations and insurance companies.

    Kärcher Maintain
    Kärcher Maintain is a package that releases you from all maintenance measures, guarantees you maximum safety and at the same time extends the lifetime of your machine. Our service technicians check and maintain your machines on a regular basis, exchange defined parts and thus maximise operational readiness and extend the service life of the machines. At the same time, the risk of failure is reduced to a minimum.

    Kärcher Full Service
    Kärcher Full Service guarantees you maximum operational readiness of your machines while still maintaining complete control over costs. You obtain a functional guarantee for your machine which includes all services and spare parts that are required for safe, economical and reliable operation.

    Even more service as required
    With the optional Consumables package their annual delivery is already included for the entire duration of the contract. You are spared the time and effort of making repeat orders. You choose the type and quantity in advance (cleaning agents or other consumables such as brushes or suction lips) and we deliver exactly what you need within the framework of the regular inspection visits by our service technicians.If you choose the Battery option, you also receive a new battery free of charge in the event of an irreparable failure of the battery, as well as after the technically feasible life has been reached.

    Table showing Kärcher Inspect vs Kärcher Maintain vs Kärcher Full Service.

    An Overview of Your Benefits

    Cost savings

    • Costs are transparent and fair, and can be calculated precisely in advance.
    • Your machines are reliable and less likely to require unexpected repair work.
    • Guaranteed Kärcher quality with original spare parts as well as trained and experienced service technicians.
    • The payment terms are based on your needs: whether it is regular payments, complete payment in advance or after the service calls – anything is possible, also in combination with the financing of the machine.

    Time savings

    • Potential downtimes are minimised, the reliability and service life of the machines are maximised.
    • Maximum machine availability thanks to fast response times from Kärcher Service.

    Concentration on the core business

    • You waste no time and effort because we plan and coordinate the operations of our specially trained and experienced service technicians.
    • With a test report and inspection tag, you have legally binding proof for professional associations and insurance companies in the event of damage and accidents.

    An Overview of Our Services

    Kärcher Inspect

    Kärcher Maintain

    Kärcher Full Service

    Safety inspection incl. inspection sticker

    ✔

    ✔

    ✔

    Inspection as per manufacturer's specifications

    ✔

    ✔

    ✔

    Preventive maintenance incl. replacement of defined maintenance parts

    -

    ✔

    ✔

    Maintenance work

    -

    -

    ✔

    Functional guarantee

    -

    -

    ✔

    Response time

    24 / 48 h

    Replacement machines

    -

    -

    *

    Consumables (e.g. brushes or cleaning agents)

    *

    *

    *

    Battery (maintenance, repair, replacement)

    *

    *

    *

    Availability at weekends

    *

    *

    *

    Discount on spare parts, consumables, cleaning agents and batteries included

    e.g. 15 %

    e.g. 15 %

    e.g. 20 %

    Reduced hourly rate and travel flat rate

    ✔

    ✔

    ✔

    ✔ included
    * optional
    - not included

    The Package Content in Detail

    Product family

    Kärcher Inspect

    Kärcher Maintain

    Kärcher Full Service

    Pressure Washers

    • Safety inspection incl. inspection report and inspection sticker
    • Inspection of all functions and settings
    • Check pump for leaks, water and oil side
    • Install pump set, oil change, replace ignition electrode, burner nozzle and water shortage protection
    • Check/clean float tank, cleaning agent tanks and fuel tank
    • Adjust/check safety valve and pressure switch
    • Reseal overflower, clean strainers and filters
    • Adjust fuel pump and burner, replace burner filter
    • Check line system and trigger gun for leaks, fit new O-rings for HP hose, spray lance and nozzle
    • Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent).
    • Check operating speed.
    • E-heating, in addition: Check heating rods.
    • Gas machines, in addition: Check internal gas lines for leaks, replace glow and ionisation electrode, make burner measurements and settings.
    • All repairs required to make the machine ready for operation, or to maintain operational state.
    • Exceptions: High-pressure nozzle, special accessories, cleaning agent and consumables.

    Floor Scrubbers

    • Safety inspection incl. inspection report and inspection sticker
    • Inspection of all functions and settings
    • Clean and check batteries, grease poles
    • Adjust brush mirror, check mounting
    • Check and adjust drive belt
    • Clean water distribution rail
    • Check and clean float switch
    • Clean fluff filter
    • Check/adjust cleaning agent dosing unit
    • Check/adjust steering and brake (model-dependent)
    • Adjust squeegee
    • Machines with diesel drive, in addition: Change engine oil, replace oil, air and fuel filters.
    • LPG drive, in addition: Check leak-tightness, pressure and function of the LPG system.
    • All repairs required to make the machine ready for operation, or to maintain operational state.
    • Exceptions: Brushes, suction lips, batteries, cleaning agents and consumables.

    Floor Sweepers

    • Safety inspection incl. inspection report and inspection sticker
    • Inspection of all functions and settings
    • Clean and check batteries, grease poles
    • Adjust side brush and main sweeper roller
    • Check tension, wear and function of drive belts
    • Clean filter
    • Replace sealing lips on sweeper roller box
    • Check, adjust and lubricate Bowden cables
    • Check and adjust drive, steering and brake
    • Change brake fluid (model-dependent)
    • Check wheels for wear / damage
    • Machines with petrol or diesel drive, in addition: Change engine oil, replace oil, air, fuel filters and spark plug (model-dependent).
    • Check / replace V-belt / toothed belt on combustion engine (model-dependent)
    • All repairs required to make the machine ready for operation, or to maintain operational state.
    • Exceptions: Roller brushes, side brushes, batteries, cleaning agents and consumables.

    Important: if defects are identified in the course of the inspection / maintenance work, whose rectification is not included in the inspection / maintenance, then they can be eliminated after consultation with the customer. This work is invoiced separately. Please note that the services described in the service packages do not apply in the event of misuse, malicious acts, force majeure, non-compliance with the instruction manual or other self-inflicted events.

    Additional Services From Kärcher

    A service technician repairs a floor scrubber.

    All Brands Service

    Not only does Kärcher offer maintenance packages for its own equipment, we also service and repair machines from other manufacturers. Regardless of the brand of machines in your fleet, we can support you with competent, reliable and fast service.

    Two men talk beside an industrial ride-on floor sweeper.

    Certified Pre-Owned & Refurbished

    From sweepers and scrubbers to extractors and vacuums, Kärcher specializes in repairing and testing used equipment to provide customers throughout North America with a cost-effective option.

    A man stands next to a floor scrubber holding a tablet.

    Online Service Management Tools

    Manage your assets, request service online, track open calls, approve or decline open quotes, and receive historical information on your equipment through Kärcher's service web portal.