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Service Training for Kärcher Distributors and Kärcher Service Centers Employees

The Kärcher Academy Service School helps technicians gain in-depth knowledge of the equipment they regularly maintain and repair.

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Who should attend Kärcher Academy service training?

Service Technicians of Kärcher, Windsor Kärcher Group, Landa Kärcher Group, Cuda Kärcher Group, and Water Maze distributors

Why attend Kärcher Academy training?

Kärcher Academy's service school teaches service technicians in-depth techniques on floor care, parts washers, pressure washers, and water treatment equipment. The format of the school is a mixture of classroom instruction and hands-on learning with demonstrations and service labs. Experts from Kärcher’s Technical Support Division teach these popular courses.

The service aspect of business is a critical part of both customer satisfaction and revenue. Customers report spending at least $2 on service for every $1 spent on equipment. A planned maintenance program can extend the useful life of customer equipment by as much as 20% while providing a distributor with an ongoing source of revenue.

Kärcher Academy Service School offers multiple classes:

  • Equipment Care Training
  • Factory Service Training
  • Service Management
Karcher Academy Training

Course Descriptions

The Landa Kärcher Group Pressure Washer Service Class will cover the following topics:

  • Pre-delivery Inspection of equipment
  • Installing equipment with the customer
  • Basic maintenance of the equipment
  • Components of the equipment
  • Basic troubleshooting
  • Pump troubleshooting and repair
  • Burner troubleshooting and repair

 

Technicians who attend this class will be ready to install new pressure washers, train customers on basic maintenance procedures, and repair equipment.

 

  • Location Offered: Camas, WA
  • Duration: 3 ½ Days
  • Who should attend: Service technicians for Landa Kärcher Group dealers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:  
    • February 5-8
    • July 9-12

The Hotsy Pressure Washer Service Class will cover the following topics:

  • Pre-delivery Inspection of equipment
  • Installing equipment with the customer
  • Basic maintenance of the equipment
  • Components of the equipment
  • Basic troubleshooting
  • Pump troubleshooting and repair
  • Burner troubleshooting and repair

 

Technicians who attend this class will be ready to install new pressure washers, train customers on basic maintenance procedures, and repair equipment.

 

  • Location Offered: Camas, WA
  • Duration: 3 ½ Days
  • Who should attend: Service technicians for Hotsy dealers
  • Class Size: 4 minimum
  • Dates Offered:
    • February 26-March 1
    • July 16-19

The Kärcher Pressure Washer Service Class will cover the following topics on the German line of Kärcher Pressure Washers:

  • Pre-delivery Inspection of equipment
  • Installing equipment with the customer
  • Basic maintenance of the equipment
  • Components of the equipment
  • Basic troubleshooting
  • Pump troubleshooting and repair
  • Burner troubleshooting and repair

 

Technicians who attend this class will be ready to install new pressure washers, train customers on basic maintenance procedures, and repair equipment.

  • Location Offered: Camas, WA
  • Duration: 3 ½ Days
  • Who should attend: Service technicians for the German line of Kärcher Pressure Washers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • April 30-May 3

The T321 Basic Crankshaft Pressure Washer Class will cover the following topics:

  • Pre-delivery Inspection of equipment
  • Installing equipment with the customer
  • Basic maintenance of the equipment

 

The T322 Advanced Crankshaft Pressure Washer Class will cover the following topics:

  • Components of the equipment
  • Basic troubleshooting
  • Pump troubleshooting and repair
  • Burner troubleshooting and repair

 

Technicians who attend this class will be ready to install new pressure washers, train customers on basic maintenance procedures, and repair equipment.

  • Location Offered: Camas, WA
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who work on crankshaft pressure washers, particularly technicians who work for Floorcare Dealers.
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • April 16-19
    • October 29-November 1

The T100 – T130 Batteries & Electrical Class is actually 4 separate modules on batteries & electrical that will be taught as one class.  The goal of this class is to teach the basics in an in-depth manner on these key workings of virtually all of the equipment that technicians repair.  In this 3 ½ day class technicians will learn the basics of different types of batteries and how they differ, how to read electrical diagrams, how to use different meters in electrical testing, and how the different components of electrical systems work. 

 This class is designed to be a hands-on experience with technicians working on and working with the components and creating electrical systems.  Technicians who attend this class will be well prepared to troubleshoot electrical systems in the field!

  • Locations Offered: Denver, CO & Blackwood, NJ
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who want training on electrical systems
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered
    • February 12-15 in Denver, CO

The T140 – T170 Engines & Hydraulics Class is actually 4 separate modules on engines & hydraulics that will be taught as one class.  The goal of this class is to teach the basics in an in-depth manner on these key workings of many pieces of equipment, especially in the industrial and sweeper lines.  In this 3 ½ day class technicians will learn the basics of engine maintenance, how to read hydraulic diagrams, components of a hydraulic system, how hydraulic systems work, and how to troubleshoot them. 

This class is designed to be a hands-on experience with technicians working with engines and hydraulic systems.  Technicians who attend this class will be well prepared to troubleshoot engines and hydraulic systems in the field!

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who want training on hydraulic systems
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • No courses offered at this time

The T501 Basic BR/BD Walk-Behind Scrubber Service class prepares a service technician to perform a pre-delivery inspection on a walk-behind scrubber, install the unit, and train the customer on basic maintenance procedures.  This will help start the customer experience off on a good note with their equipment.

The T502 Advanced BR/BD Walk-Behind Scrubber Service class delves into identifying the major components of the scrubber, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair Kärcher walk-behind scrubbers.

The class covers the following units:

  • BR 30/4
  • BD 30/4
  • BR 40/10
  • BR 35/12
  • BD 38/12
  • BR 45/22
  • BD 43/25
  • BD 50/50
  • B40
  • B60
  • B80

 

  • Locations Offered: Denver, CO & Blackwood, NJ
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair walk-behind scrubbers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • August 6-9 Denver, CO

The T511 Basic BR/BD Ride-On Scrubber Service class prepares a service technician to perform a pre-delivery inspection on a ride-on scrubber, install the unit, and train the customer on basic maintenance procedures.  This will help start the customer experience off on a good note with their equipment.

The T512 Advanced BR/BD Ride-On Scrubber Service class delves into identifying the major components of the scrubber, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair Kärcher Ride-On scrubbers.

The class covers the following units:

  • BD 50/70
  • B90
  • B150
  • B250

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair ride-on scrubbers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • July 30-Aug 2
    • November 5-8

The T601 Basic Sweeper Service Class prepares a service technician to perform a pre-delivery inspection on any compact, walk-behind, or rider sweeper, install the unit, and train the customer on basic maintenance procedures.

The T602 Advanced Sweeper Service Class trains technicians to identifying the major components of the sweeper, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair any Kärcher compact, walk-behind, or rider sweeper.

 The class covers the following units:

  • KM 70/20
  • KM 70/30
  • KM 75/40
  • KM 85/50
  • KM 90/60
  • KM 105/110

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair sweepers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • June 25-28

The Industrial Sweeper Class prepares a service technician to perform a pre-delivery inspection on any industrial sweeper, install the unit, and train the customer on basic maintenance procedures.

The Industrial Sweeper Service Class also trains technicians to identify the major components of the sweeper, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair any Kärcher industrial sweeper.

The class covers the following units:

  • KM 105/110
  • KM 125/130
  • KM 130/300
  • KM 150/500

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair Industrial sweepers
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • April 9-12
    • October 8-11

The B300 Service Class focuses solely on the B300 and prepares a service technician to perform a pre-delivery inspection on the B300, install the unit, and train the customer on basic maintenance procedures.

The B300 Service Class will also train technicians to identifying the major components of the B300, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair the B300 Scrubber.

The class covers the following units:

  • B300

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair the B300
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered:
    • June 18-21
    • August 20-23

The Chariot Service Class covers the entire family of Chariot machines and prepares a service technician to perform a pre-delivery inspection on any Chariot, install the unit, and train the customer on basic maintenance procedures.

Chariot Service Class trains technicians to identify the major components of the Chariots, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair any Windsor Kärcher Group Chariot.

 The class covers the following units:

  • Chariot 2 iScrub 20
  • Chariot 2 iScrub 20 Deluxe
  • Chariot 2 iScrub 20X
  • Chariot 2 iScrub 20 Orb
  • Chariot 2 iVac 24 ATV
  • Chariot 2 iGloss 20
  • Chariot 3 iScrub 26
  • Chariot 3 iScrub 26 SP
  • Chariot 3 CV 86/1
  • Chariot 3 iExtract 26 DUO

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair current production Chariot Machines
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered
    • March 12-15
    • May 14-17

The Vacuum & Extractor Service Class prepares a service technician to perform a pre-delivery inspection on any Kärcher or Windsor Kärcher Group vacuum or extractor, install the unit, and train the customer on basic maintenance procedures.

Technicians will also learn to identify the major components of these units, what they do, and how to troubleshoot them.  Technicians attending this class will be able install and repair any Kärcher or Windsor Kärcher Group vacuum or extractor.

The class covers the following units:

  • Presto 3
  • Puzzi 8/1
  • Puzzi 10/1
  • BRC 30/15 C & Mini Pro
  • Cadet 7
  • Admiral 8
  • Armada BRC 40/22
  • Clipper DUO
  • BRC 46/38
  • Clipper 12
  • BRC 46/47 & Commodore 20
  • Sensor S
  • CVU & Sensor S2 HEPA
  • Sensor XP
  • CV 300 & CV 380
  • Axcess
  • Versamatic
  • NuWave
  • TrekVac 2 & 3
  • T12/1
  • BV 5/1 BP
  • BV11/1 & Vac Pac HEPA
  • ECO T11 CartVac

 

  • Location Offered: Denver, CO
  • Duration: 3 ½ Days
  • Who should attend: Service technicians who repair Vacuums & Extractors
  • Class Size: 4 minimum, 8 maximum
  • Dates Offered
    • May 7-10

Important Information

Classes
Registration is limited. Course dates and curriculum are subject to change. See individual course descriptions for any prerequisites.

Online Registration
Register each attendee via our online form for Kärcher Academy classes. A confirmation email will be sent verifying registration was received and further instructions for attending class. 

Registration Fee
Registration fee is $200 per session.

Travel Expenses
Attendees are responsible for airfare to attend training. Kärcher North America will cover hotel and most meals during training classes held at our corporate training centers. For classes conducted at our corporate training centers, we will make hotel reservations for attendees and send a confirmation via email.

Registration
The registration deadline is 4 weeks (28 days) prior to the training class. You will receive a confirmation of your participation 4 weeks prior to training. Please do not book airfare until you receive this confirmation. We reserve the right to cancel any training up to 4 weeks prior to training.

Cancellation Policy
Within 14 days of the training the cancellation fee is 50% of the registration fee.

Participants
Kärcher employees and distributor partners can participate in product training classes.

Training Hours
8am to 5pm each full training day. Some trainings include half training days (see course descriptions for details).

Questions
For more information on any of our training events, please email us at schools@karcherna.com.


Registration Details

Registration is limited. Course dates and curriculum are subject to change.

Category

Floor Care

Course

B300 Service Class

T601 Basic & T602 Advanced KM C/W/R Sweeper Service

T511 Basic & T512 Advanced BR/BD Ride-On Scrubber Service

T501 Basic & T502 Advanced BR/BD Walk-Behind Scrubber Service

B300 Service Class

Industrial Sweeper Service Class

T511 Basic & T512 Advanced BR/BD Ride-On Scrubber Service

Location

Denver, CO

Denver, CO

Denver, CO

Denver, CO

Denver, CO

Denver, CO

Denver, CO

Dates

June 18-21 (FULL)

June 25-28

July 30 - Aug 2

Aug 6-9 (FULL)

Aug 20-23

Oct 8-11

Nov 5-8


Category

Pressure Washers

Course

Landa Kärcher Group Pressure Washer Service Class

Hotsy Pressure Washer Service Class

T321 Basic & T322 Advanced Crankshaft Pressure Washer Service Class

Location

Camas, WA

Camas, WA

Camas, WA

Dates

July 9-12

July 16-19 (FULL)

Oct 29-Nov 1