REPAIRS AT A FIXED PRICE AND WARRANTY CONDITIONS

We offer repairs at fixed prices for our products in the Home & Garden area. You can find all information in the download area.

*Please be aware that we can only address inquiries related to our operations in Malaysia. For inquiries related to other regions, we suggest reaching out to the relevant regional office.

Reparaturservice

Where to find product information?

H&G Service 2

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H&G Service 3

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H&G Service 4

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Please complete the following form to register. Please register your warranty online within 7 days of purchase.

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The warranty granted by Kärcher does not affect your statutory rights as a consumer (particularly your guarantee). Please see warranty conditions for further information regarding the content of the warranty, the duration and geographical scope of the warranty cover and the name and address of the warrantor.


Home & Garden warranty conditions


Your Kärcher product is manufactured to be free of faulty materials and workmanship for the following period:

Product Category

High Pressure Cleaner

Warranty Period

2 years


Product Category

Multi-purpose Vacuum Cleaner

Warranty Period

1 year


Product Category

Vacuum Cleaner

Warranty Period

1 year


Product Category

Steam and Steam Vacuum Cleaner

Warranty Period

1 year


Product Category

Carpet and Upholstery Cleaner

Warranty Period

1 year


Product Category

Floor Cleaner

Warranty Period

1 year


Product Category

Cordless Electrical Broom

Warranty Period

1 year


Product Category

Sumbersible Pump

Warranty Period

1 year


Product Category

Premium CR 7.220 Automatic Hose Reel

Warranty Period

3 years


Product Category

Air Purifier

Warranty Period

2 years


HOME & GARDEN ACCESSORIES

Consumable items such as filters, brushes, hoses, o-rings, batteries, cloth sets, accessories and other normal wear and tear parts are excluded under this warranty.

Note: Home & Garden products used for commercial, industrial or rental purposes, is reduced to 30 days warranty.

For complete range of professional products, please visit or call Kärcher commercial & industrial sales division on 03-55650399.

** IMPORTANT:

Please retain copy of invoice / sales receipt / proof of purchase along with the warranty registration confirmation for any future warranty claims. If you are not able to furnish proof of purchase, you will be obliged to pay for any repairs.

Additional information please refer to our Home & Garden Warranty Conditions.



Repairs by our service partners

No matter where you purchased your Kärcher machine, you can also use any of the listed Kärcher appointed service dealer in Malaysia and get the repair done there at a fixed price. Or free of charge if covered under the warranty. The repair prices of our independent service partners may differ to the Kärcher fixed price. Find Kärcher dealers and service partners easily using the service dealer search.