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Delivery costs

Ordered products will be shipped within 3- 5 business days. Deliveries are subjected to a charge of $100 if your order is on/under $499 and a delivery charge of $50 if your order value is $500 to $799.

Free delivery is offered for order above $800 at a time.

Kärcher is entitled to make partial deliveries as it deemed reasonable. Deliveries will be made on Mondays to Saturdays in 3 time slot: 8:00am to 12:00pm 12:30pm – 18pm, 18pm to 21pm, not including Public Holidays or Eve of Public Holidays.

Some of the locations are not available for delivery. Please refer to the information of our logistic partner.


Warranty/Return Policy

Kärcher’s warranty for its products is as follows:

Two year warranty are given all products sold on our website are given. Please keep the invoice/proof of purchase.

Exclusion - Consumable items referred as accessories such as filters, brushes, hoses, batteries, nozzles, cloths and other normal wear and tear parts are excluded under this warranty.


Return Policy
Machines can be exchanged within 7 days of purchase due to damage or defect found (Man-made damage is not included). After 7 days, no return or refund is available. The machines can be repaired during warranty period.

Please call our customer service at (852) 2357 5863 for return arrangement.