Here's how it works: devices from the Home & Garden range, as well as some smaller machines from the Professional range, can be repaired quickly and affordably in our repair centre for a fixed price. Machines with a material or manufacturing flaw are repaired free of charge within the 24-month warranty period.
Specially trained service engineers ensure a high-quality repair. Repair stations for each product group and a full stock of replacement parts on-site also ensure an extremely quick repair. Every machine undergoes a complete function test and safety inspection in accordance with BGV A3 following repair.
The benefits for you
At Kärcher, repairs are carried out for a fixed price. The list of fixed prices for repairs is called "Clear Case"; all of the prices listed include dispatch and packaging.
A quick glance at the price list will tell you how much repairing the machine will cost (including dispatch and packaging).
Complete overhaul and safety test
Complete overhaul of the machine and replacement of wear parts. The functionality and safety of your machine will be checked following the repair.
Because there is no need for an estimate, this saves time. The repair process takes, on average, three working days in our service centre (plus transportation time).
Your repair is guaranteed for one month.
We are happy to answer any questions you may have, just call us on 0800 140 1551.
Kärcher offers private customers a warranty on Home & Garden products of one year from the date of purchase, covering material and manufacturing defects. For commercial use, we offer a warranty of one year. You must provide proof of purchase as proof of the warranty.
Service partners for Home & Garden
You can contact Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.