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Do you have any questions, suggestions or problems? We are always happy to help you.

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COVID-19: Information

Kärcher Online Shop orders 

We will continue to fulfil our online shop orders as usual. Due to recent unprecedented demand, current delivery times are 5 to 7 working days and in some cases, dependent on carrier performance, may take longer. Please refrain where possible in contacting us regarding your order within this time period.

Refunds

We regret to inform our customers that due to an increased demand in online orders going through our external payment providers, we are sorry to inform you that our refunds are now taking up to 21 working days. We apologise for this inconvenience and are doing our best to improve on this time where possible.

 

Thank you for your patience,

The Kärcher Customer Care Team

Do you have any questions, suggestions or problems? We are always happy to help you.

Our hotline is open Monday to Friday, 8:30am - 7pm, and Saturdays, 8:30am - 5pm.

To speak to someone from our H&G Helpline, please call: 00 353 1 409 7777
General enquiries 00 353 1 409 7777
Email: info@ie.kaercher.com

Contact form:

How can we help?


The Internet platform for online settlement of disputes within the EU (so-called." ODR platform ") can be contacted at the following link: http://ec.europa.eu/consumers/odr

Address

We will be happy to advise you:

Kärcher Ltd. (Ireland)
Unit 3, Redcow Retail Centre
Robinhood Road
Ballymount
Dublin 22
D22 PY03


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