WARRANTY REGISTRATION (FOR HOME USE MACHINES ONLY)
The warranty becomes effective on the date of purchase or delivery of your machine, whichever is later.
Valid for purchases made in Singapore only.
WARRANTY PERIOD FOR HOME USE MACHINES
6 Months
Garden Pumps
Steam Ironing Stations
12 Months (1 Year)
OUTDOOR PRODUCTS:
High Pressure Washers
24 Months (2 Years)
INDOOR PRODUCTS:
Steam Cleaners
Dry Vacuum cleaners
Wet & Dry Vacuum Cleaners
Cordless Electric Brooms
Cordless Window Vacs
Carpet cleaners
Floor Cleaners
WARRANTY TERMS AND CONDITIONS
Applicable for home use (Consumer) machines
What does our warranty cover?
✅ Manufacturing Defects – Issues caused by production flaws.
✅ Electrical or Mechanical Failures – Malfunctions not caused by user.
What is not covered under warranty?
❌ Accessories
❌ Normal Wear and Tear – Parts that degrade over time (e.g., filters, seals, brushes, switches, hoses and etc).
❌ Misuse or Improper Maintenance – Damage from incorrect usage, neglect, or failure to follow care instructions.
❌ Accidental or External Damage – Water damage, drops, power surges, or external factors.
❌ Domestic household machines that are used for commercial, industrial or rental purposes.
❌ Machines purchased from non-authorized dealers or overseas. Technofied Vision Pte Ltd is NOT an authorised service provider for Karcher Singapore Private Limited. Any form of "International Warranty" will not be recognised.
Non-Warranty Repair Information (Applicable for home use machines):
- Assessment Fee at Karcher Centre: $25 per machine, payable upon drop-off. This can be deducted from the total cost if you proceed with the repair.
- Labour Fee: $60 per unit block
- Optional Delivery Service**: return trip - $65; single trip - $35
- Parts Replacement: After assessing your machine, our service team will provide a quote for any required parts. Repairs will be carried out if you decide to proceed.
- All prices quoted are before prevailing GST.
- Refer to this page for repairs information for Professional (commercial use) machines
All prices quoted are before prevailing GST.
**Only for Singapore mainland, Sentosa, and Jurong Island.
Important Notes:
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Please retain a copy of the invoice/sales receipt/proof of purchase for any future warranty claims. If you are not able to furnish either one of these, you will be subjected to pay for any repairs/replacement of parts.
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The repair or replacement of your machine under warranty will not extend the period of the warranty.
Karcher Service Centre
30 Teban Gardens Crescent #01-03 Singapore 608927
Operating Hours:
Monday, Tuesday, Thursday & Friday: 9am to 5.30pm
Wednesday: 9am to 8pm
Closed on weekends and public holidays
For enquiries, please WhatsApp us at: +65 9246 2860 (no calls)
REGISTRATION FORM (FOR HOME USE MACHINES ONLY)
By filling up the form, you acknowledge the Warranty Terms & Conditions above.
