KÄRCHER CANADA INC.
Personal Information Collected
Use of Personal Information
We or our affiliates may also use your personal information for any purpose related to the operation of the Website and/or Services. We may disclose personal information to third-party agents and independent contractors that help us create and/or operate the Website and/or Services. You agree that we or our affiliates may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Website and/or Services. In addition, if you identify yourself to us or our affiliates by sending an e-mail with questions or comments, such information (including personal information) may be used to respond to your questions or comments, and your questions or comments may be filed for future reference. We may also supplement the information that we collect with information from other sources to assist us in evaluating and improving the Website and Services, and to determine your preferences so that we can tailor the Website and Services to your needs.
We or our affiliates may also use contact information from your personal information to send you information about and/or contact you regarding: (i) the Website and Services; (ii) our or our affiliates’ other products, services and offerings; (iii) the offerings of third parties; and (iv) your account status. Please keep in mind, though, that we do not control, and are not responsible for, the practices of our third-party advertisers or those of affiliates. If you wish to stop receiving future communications from us and/or third party advertisers, or if you wish to prevent the transfer and/or sale of your personal information to third parties (subject to restrictions contained in applicable municipal, provincial and federal law), please see the Opt-Out/Unsubscribe section below.
By submitting your personal information through the Website, you agree to receive e-mail marketing from us, our affiliates, our third-party advertisers, and third-party advertisers related to our affiliates. We or our agents may use third party service providers to maintain the Website and Services. The information that you submit through the Website may be collected by us, affiliates, or such third party service providers. You are encouraged to review the privacy policies on any such third party service provider’s website(s).
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts or law enforcement agencies in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that jurisdiction to maintain protections on the personal information that are equivalent to those that apply in the jurisdiction in which you live.
If you post information or otherwise provide feedback and/or personal information by and through the Website, you should be aware that any personally identifiable information that you submit there can be read, collected or used by other Users of the Website and could be used to send you unsolicited messages or otherwise contact you without your consent or desire. We are not responsible for the personal information that you choose to submit in this manner. Further, by submitting feedback and other material, you: (a) represent and warrant that our use of your submission does not and will not breach any agreement, violate any law or infringe upon any third party’s rights; (b) agree that we are free to use in any manner all or part of the feedback and other material on an unrestricted basis without the obligation to notify, identify or compensate you or anyone else; and (c) grant us all necessary rights, including a waiver of all copyright, trademark, privacy and moral rights, to use all feedback and other material, in whole or in part, or as a derivative work, without any duty by us to anyone whatsoever.
Non-Personal Information Collection and Use
IP Addresses/Browser Type
We and our affiliates may collect certain non-personally identifiable information about you when you visit many of the pages of the Website. This non-personally identifiable information includes, without limitation, the type of browser that you use, your IP address, the type of operating system that you use, and your internet service provider. We and our affiliates use the non-personally identifiable information that we collect to improve the design and content of the Website and to enable us to personalize your Internet experience. We and our affiliates may also use this information in the aggregate to analyze the Website’ usage, as well as to offer you products and services.
We and our affiliates reserve the right to transfer and/or sell aggregate or group data about Users for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of Users as a group, without disclosing personally identifiable information.
The Website may contain links to third-party owned and/or operated websites. Neither we nor our affiliates are responsible for the privacy practices or the content of such websites. These third-party websites have separate privacy and data collection practices and we have no responsibility or liability relating to them.
We endeavour to safeguard and protect our Users’ information. The privacy of your personal information is very important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
However, access to your information is strictly limited, and not accessible to the public. Only employees who need access to the information are granted access to personal information. In compliance with applicable municipal, provincial and federal laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in such an event. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
Visitors under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age) should not submit their personal information at the Website. We do not knowingly solicit or collect information from visitors under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age).
To opt-out of having your information shared with third parties, please check the Unsubscribe box. To opt-out of receiving e-mail advertising, SMS text-based marketing (where and to the extent permitted by applicable law), telemarketing and direct mail marketing from us, you can follow the instructions at the end of the applicable marketing message or check the Unsubscribe box.
Notwithstanding the foregoing, we or our affiliates may continue to contact you for the purpose of communicating information relating to your request for Services, as well as to respond to any inquiry or request made by you. To opt-out of receiving Services-related and inquiry response-related messages from us, you must cease requesting and/or utilizing the Services and cease submitting inquiries to us, as applicable.
Deleting and Updating Your Information
At your request, we will inform you of what personal information we have on file for you. In addition, at your request, we will remove personal information that you have provided to us, or that we have collected. You may do so by contacting us via e-mail at Eshop.Canada@karcherna.com; provided, however, that we ask individual Users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Please be advised that deleting your personal information will terminate your access to the Services. If you wish to continue using the Services, you may not delete the personal information that we have on file for you.
European Union Users
If we do not resolve an issue to your satisfaction, you may file a complaint with the Privacy Commissioner of Canada by contacting:
The Officer of the Privacy Commissioner of Canada
30, Victoria Street
Last Updated on June 30, 2020