Repair service

Here's how it works, devices from the Home & Garden range can be repaired in our repair centres. Machines within their warranty period are repaired free of charge subject to our Home & Garden terms and conditions.

Service_Home&Garden_Header_Repairs

Specially trained service engineers with repair stations for each product group and a full stock of replacement parts -on-site ensure a high-quality repair. Every machine undergoes a complete multi-point test and safety inspection in accordance with BGV A3 following repair.

Benefits

The benefits of a Kärcher approved repair

At Kärcher, repairs are carried out by our trained technicians to the highest standards.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of any faulty parts*. The functionality and safety of your machine will be checked following the repair.

Quality guaranteed
Your repair is guaranteed for 3 months. Any replacement parts are covered under our 12 months parts guarantee.

Service helpline
We are happy to answer any questions you may have, just email us at helpline@karcher.co.uk.

 *Faulty parts refers to the machine only and excludes accessories.

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Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of two years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage

For a full list of our product warranty information, please use the button below. 

Charges outside warranty
Independent Kärcher dealers charges may vary.



Service partners for Home & Garden

Regardless of where in the UK you bought your Kärcher machine, you can contact any Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.

 

> Service partner search


Arrange a product repair

Your Details

    Product Information

    example: FC 5, WV 1, OC 3

    This should be 8 digits long. Example: X.XXX-XXX.X

    Typenschild

    If you are unable to upload your receipt, please ensure you keep it safe in the event you need to make a claim against your warranty

    * mandatory field

    Please note that the product will need to be packaged into a sufficient box prior to its return for repair. If you do not have a suitable box then one can be purchased from us for the small charge of £10.00. Please request this when booking your repair.

    Model

    K2 Pressure Washer

    Out Of Warranty

    £114.00


    Model

    K3 Pressure Washer

    Out Of Warranty

    £128.00


    Model

    K4 Pressure Washer

    Out Of Warranty

    £153.00


    Model

    K5 Pressure Washer

    Out Of Warranty

    £172.00


    Model

    K6 Pressure Washer

    Out Of Warranty

    £175.00


    Model

    K7 Pressure Washer

    Out Of Warranty

    £185.00


    Model

    Wet and Dry Vacuum (excluding WD 2)

    Out Of Warranty

    £93.50


    Model

    Steam Cleaner

    Out Of Warranty

    £152.00


    Model

    Ash Vacuum

    Out Of Warranty

    £93.50


    Model

    Hard Floor Cleaners (excluding FC 5 Cordless & FC 7)

    Out Of Warranty

    £103.00


    Model

    FC 5 Cordless Hard Floor Cleaner

    Out Of Warranty

    £152.00


    Model

    FC 7 Hard Floor Cleaner

    Out Of Warranty

    £170.00


    Model

    EWM 2

    Out Of Warranty

    £152.00


    Model

    Portable Cleaner

    Out Of Warranty

    £75.00


    Model

    Sweepers

    Out Of Warranty

    £99.00


    Model

    Lawn Mower

    Out Of Warranty

    £153.00


    Model

    Lawn / Hedge Trimmer

    Out Of Warranty

    £75.00


    Model

    Chainsaw

    Out Of Warranty

    £128.00


    Model

    Leaf Blower

    Out Of Warranty

    £128.00


    Model

    Tree Lopper

    Out Of Warranty

    £128.00


    All prices shown above are inclusive of VAT at the standard rate.