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Repair service

Here's how it works, devices from the Home & Garden range can be repaired in our repair centres. Machines within their warranty period are repaired free of charge subject to our Home & Garden terms and conditions.


Specially trained service engineers with repair stations for each product group and a full stock of replacement parts -on-site ensure a high-quality repair. Every machine undergoes a complete multi-point test and safety inspection in accordance with BGV A3 following repair.

Arrange a Product Repair

To arrange a repair please email us at helpline@karcher.co.uk with your name, address and telephone number with the subject of "Repair Service" and we will contact you to arrange the repair.

If you are having problems using the above email address, please call us at: 01295 752200.


The benefits of a Kärcher approved repair

At Kärcher, repairs are carried out by our trained technicians to the highest standards.

Complete overhaul and safety test
Complete overhaul of the machine and replacement of any faulty parts*. The functionality and safety of your machine will be checked following the repair.

Quality guaranteed
Your repair is guaranteed for 3 months. Any replacement parts are covered under our 12 months parts guarantee.

Service helpline
We are happy to answer any questions you may have, just email us at helpline@karcher.co.uk.

 *Faulty parts refers to the machine only and excludes accessories.


Repair warranty

Kärcher offers private customers a warranty on Home & Garden products of two years from the date of purchase, covering material and manufacturing defects. You must provide proof of purchase as proof of the warranty.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage

For a full list of our product warranty information, please use the button below. 

Charges outside warranty
Independent Kärcher dealers charges may vary.


Service partners for Home & Garden

Regardless of where in the UK you bought your Kärcher machine, you can contact any Kärcher supplier in your local area in the event that a repair is required. The cost of having your machine repaired by one of our service partners may differ from the Kärcher fixed price.


> Service partner search

Serivce Ico 406x406

Arrange a product repair

To arrange a fixed cost repair please email us at helpline@karcher.co.uk including the following information;

  • Full Name
  • Full Address
  • Contact Number
  • Contact Email
  • Model of Machine
  • Serial number of machine
  • Description of fault

If you are having problems using the above email address, please call us at: 01295 234020

All round cleaning with pressure washers


K2 Pressure Washer

Out Of Warranty



K3 Pressure Washer

Out Of Warranty



K4 Pressure Washer

Out Of Warranty



K5 Pressure Washer

Out Of Warranty



K6 Pressure Washer

Out Of Warranty



K7 Pressure Washer

Out Of Warranty



Wet and Dry Vacuum

Out Of Warranty



Steam Cleaner

Out Of Warranty


All prices shown above are inclusive of VAT at the standard rate.