Contact

We are always happy to help with all your questions, suggestions or issues.


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Technical Support

The Karcher Technical Support Team is available to provide assistance and guidance in operation of equipment and where problems occur, troubleshooting in the use of equipment.

UK HQ

UK Head Quarters

Kärcher UK Ltd
Kärcher House
Brookhill Way
Banbury
OX16 3ED

Karcher Center Banbury shop interior

Kärcher Centers

Find your nearest Kärcher Center for expert knowledge on Home & Garden and Professional products.

During peak periods response times may vary. Expert advice and support can also be found at your local Kärcher Center.

In the event you need to call us regarding a technical query about a product you already own, please ensure you have the information below to hand so we can process your query efficienty:


1. Material/Part Number (i.e. 1.XXX-XXX.X)
2. Serial Number (6 digits)

For customers who are looking to purchase spare parts, the technical team can provide guidance in correct identification of parts however, for safety reasons we do not provide instruction in how to repair equipment.

Department

Professional Sales Support

For sales enquires relating to Professional products

Opening hours: 8:30am - 5:00pm

Contact Information

Tel: 01295 752 082

Email: industrialsalessupport@karcher.co.uk


Department

Technical Support

For technical enquiries relating to professional products

Opening hours: 8:30am - 5:00pm

Contact Information

Tel: 01295 752 086

Email: technical@karcher.co.uk


Department

Service Support

For queries relating to the servicing of machines

Opeing hours 8:30am - 5:00pm

Contact Information

Tel: 01295 752 084

Email: service.support@karcher.co.uk

Book an engineer


Department

Kärcher Hire

For enquiries relating to machine hire

Opening hours: 8:30am - 5:00pm

Contact Information

Tel: 0345 222 8000

Email: info@cleansweep.co.uk

Site: www.cleansweephire.co.uk


Department

Accounts

Opening hours: 8:30am - 5:00pm

Contact Information

Email: creditcontrol@karcher.co.uk


Department

General Enquiries

Opening hours: 8:30am - 5:00pm

Contact Information

Tel: 01295 752 000

Email: enquiries@karcher.co.uk

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If after contacting the relevant department you feel we have not satisfactorily resolved your issue, then please click here for our Complaints Procedure.