Kärcher - National Service Hotline - NSW Only
For service support please call (03) 9765 2301 or service@au.karcher.com
Hours of Operation – 7:30 am – 5:00 pm Mon – Fri Only
Triage – Tech Support
7:30 am - 5:00 pm Mon - Fri (AEDT)
Support with easy self-fix issues
Live video phone support from computer to phone across all platforms
Simple to use, direct visibility of the problem – call (03) 9765 2301
City FM – Help Desk – National (excluding NSW)
Helpdesk 1800 507 877 and follow the prompts
Karcher Fleet outside NSW - City FM
Training Information
B 80 Training Material
Find B80 Scrubber Dryer training guides, documents and videos here.
B 90 Training Material
Find B 90 Scrubber Dryer training guides, documents and videos here.
B 40 Training Material
Find B 40 Scrubber Dryer training guides, documents and videos here.
B 110 Training Material
Find B 110 Scrubber Dryer training guides, documents and videos here.
Fault Finding Videos
Tennant T 500 - Machine not picking up water well: https://www.youtube.com/watch?v=TRy8zpVroLA
Tennant T 500 Error code appearing: https://www.youtube.com/watch?v=Md_Gt_N5rno
Tennant T 5 Water keeps coming out of brush head: https://www.youtube.com/watch?v=fveyopj0Ivk
Tennant T 5 Warning lights coming on: https://www.youtube.com/watch?v=gYoNNIA6Wjo
Tennant T 5 Not picking up water well: https://www.youtube.com/watch?v=uAhZLjUXRdY
Tennant T 5 Little/ no water dropping onto brush head: https://www.youtube.com/watch?v=WVttKEcyT0c
Kärcher B 80 W Not picking up water well: https://www.youtube.com/watch?v=e8yAdEIZWwY
Kärcher B 80 W Not dropping water onto ground: https://www.youtube.com/watch?v=Ig0wIegkqKI
Kärcher B 80 W Maintenance interval display: https://www.youtube.com/watch?v=SeF2ixLGVhU
Kärcher B 80 W Machine not moving: https://www.youtube.com/watch?v=VtZbJbnoPNA
